Refund Policy

Because Waffarha.com appreciates its customers more than anyone, believing they are the success partners, Waffarha.com is validating the refund option to all current and future customers and for all unused, partially used and used coupons before and after expiry date (within 3 days after expiration date)

Refund/exchange Guide table

Please read the below points carefully

** Coupon/s refund valid only through the offer validity time otherwise is not stated with any other condition.                                 

**Credit Refund for Coupon/ Product: Product refund fees to by courier to be applied in case of product , and full money refund in case of coupon/s and cannot be refunded in cash once the credit is placed in the account.

**At Waffarha Refunds for Coupon/ Product: Product refund fees to by courier & Fawry/Online payment banking fees to be applied and refund the left amount. and refund has to be completed within 14 days at max otherwise it will be automatically cancelled.                               

** Tickets & Paper coupons: take place only in Waffarha head office within 7 days after receiving , and tickets/ coupons to be in its original state.                                 

** Refund Product with warranty: to take place within 14 days after receiving, in its original state showing no usage sign, complete and with the payment receipt/ invoice.       

** in case of any defective or damaged product in warranty period, please contact with the provided malfunctions & Maintenance number in the offer.                              

** Product/s refund: to be through Courier Company Or you in Waffarha Head office and the product to be in its original packaging showing no usage sign and complete as delivered to you. Product to be check by after sales dep. And compared with the received complaint, and if the product doesn’t match the sent complaint or match conditions above, then your refund will be rejected and we will send the product back to you.

** Purchases with credit amount: to be refunded only to your Waffarha credit.

** Online payment Purchases with (Credit cards, CashU or Onecard): to be refunded only to the customer's Waffarha credit or to the same payment method after deducting 5% from total refunded amount.

** Premium Card Purchases: to be fully refunded to The customer card or to the customer's Waffarha credit, and in case of Partially refunds, the only refund option available is Waffarha Credit.

** Gifted credit is cannot be refunded after being used in any purchase.