How can I buy a Coupon?

To buy a coupon, follow the below steps: <ul> <li>Login to your account, or create a new one for free (using register button or via Facebook)</li> <li>Click on the “Buy Now” button on the left hand side of the offer.</li> <li>Specify the number of coupons you want to buy then choose a payment method. (you can choose credit as a payment method if there is enough/any credit in your account)</li><li> In case you paid partially using Waffarha.com credit, you will use another method to complete paying for the coupon/s</li><li> When you choose cash on delivery, we will call you to confirm your order, Data and cash collection date and time. Once your payment is confirmed and the purchase secret key is used in the purchase secret key box... The coupon will be active in your purchases table and sent to your email if you like it printed. </li><li>Go to the merchant's within the redemption period and enjoy your offer.</li></ul>

What happens when I buy a coupon?

Once you complete the "BUY" process, you will receive a call from Waffarha.com call center confirming your order details including number of coupons, total amount and cash collection date and time.

What if I paid for an e-voucher and the deal is canceled?

If the deal is canceled, you will not be able to redeem your coupon and your payment will be completely refunded to you.

Do I need to make use of my deal the same day I buy it?

But if you meant that the offer is valid for one day only (the day you bought)... well, it will be valid for a period starts by the start date mentioned in the fine print.

How can I redeem my e-voucher?

To redeem your coupon, follow these steps: Write down your coupon code on your mobile or print it out. Go to the merchant, redeem the coupon face value and enjoy your experience. We work closely with the merchant to make sure your experience will go smoothly with no problems.

Is there a possibility the merchant may refuse to redeem my coupon?

There should be no problem in redeeming your coupon if you followed our Offer Guide. However errors are possible and that’s why we provide you with a customer service line that is available if any difficulties are faced. Call us on 202 23938867 and you will have one of our representatives answer your inquiry and solve any problems that you may face.

Is it possible to buy products / services over than Coupon value?

Because you are a very precious consumer, no merchant can prevent you using more than your coupon value… you will only pay the difference between your total amount and the coupon value. <br/> Ex: you have a coupon gives you 200 LE on any product/service but your total cheque was 300 LE, then you will have to pay only 100 LE.

Can I combine my Coupon voucher with other offers or specials?

We will mention if it is okay or not, so if it states "yes combine" in the fine print you will have the ability to combine other offers or specials with your coupon.

What if I didn’t use the full value of my coupon?

Unfortunately, you can use your coupon just for once... if you didn't use the full value, the merchant won't be able to shift any remaining value to the next visit cause your coupon status will converted into used.

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